Engaging with our Supply Chain is a major project that we have been investing in for some time. This project is constantly evolving: in addition to periodically reviewing the ESG KPIs included in the supplier qualification, we are aiming to actively involve the supply chain through training and listening sessions. We are implementing a structured assessment on a digital platform that will allow us to monitor the improvement of certain supplier clusters’ ESG performance over time. There is also an integrated audit plan with several corporate functions (Internal Audit, QAS, Sustainability).

The business of many of our subsidiaries has a strong impact on local communities. All Group companies therefore play an active role in establishing a dialogue with institutions and citizens’ representatives that permits an ongoing exchange based on transparency and the creation of shared value, ensuring a continuous flow of information in relation to the services provided by individual companies. Once the guidelines of a project in the area have been defined, we believe it is important to start listening to local needs, setting up a series of meetings with the various stakeholders. These meetings take place prior to the implementation of the projects in the area so as to accommodate any requests from stakeholders. They are also the first occasion to actively involve parties who are involved and/or interested in them for various reasons.